Frequently asked questions
What are the key documents or systems for quality management?
What are the key documents or systems for quality management?
We hold two international certifications:
FSSC 22000 (GFSI recognized) for manufacturing & food safety.
EU Organic for aloe cultivation, ensuring no chemical additives.
Supported by Quality Manual, Procedures, SOPs and quality records.
What are the key indicators and monitoring mechanisms?
What are the key indicators and monitoring mechanisms?
Key indicators: polysaccharides, acetylation, aloin, microbes, pesticides, heavy metals.
Dual verification: in-house lab + accredited third-party testing, complying with EU Organic & FSSC 22000.
How to ensure quality consistency?
How to ensure quality consistency?
Through standardization and traceability:
Strict internal standards + IQC / IPQC / FQC inspections.
“One batch, one record” full traceability under FSSC 22000.
What processes ensure product safety?
What processes ensure product safety?
We apply HACCP principles.
Key CCPs: sterilization control, metal detection.
Dual-check and real-time recording eliminate physical, chemical and biological hazards.
How to handle quality fluctuations quickly?
How to handle quality fluctuations quickly?
We have Nonconforming Product Control & CAPA procedures.
Isolate affected batches immediately.
Analyze root causes (Man, Machine, Material, Method, Environment) and take corrective actions.
How to balance quality assurance and cost control?
How to balance quality assurance and cost control?
Follow “Prevention first, inspection second”.
Control risks at cultivation and raw material stages.
Risk-based inspection to avoid over-testing and waste.
How to ensure product stability during production?
How to ensure product stability during production?
Strict process control with Critical Control Points (CCPs).
IPQC monitors parameters (temperature, pressure, time) and makes on-site corrections.
How to solve natural batch differences of aloe?
How to solve natural batch differences of aloe?
Use raw material blending based on a large material database.
Mix batches proportionally to ensure uniform input and stable finished products.